Part 5 — Incomplete Sentences
Choose the word or phrase that best completes the sentence.
1. All employees must submit their expense reports _____ Friday at 5 p.m.
- by
- since
- during
- until
2. The new software is considerably _____ than the previous version.
- efficient
- more efficient
- most efficiently
- efficiency
3. Ms. Patel will attend the conference _____ her manager is unavailable.
- because
- although
- unless
- despite
4. Please contact the reception desk if you need _____ information about the meeting.
- addition
- additional
- additionally
- adding
5. The marketing team has _____ completed the advertising campaign.
- near
- nearly
- nearby
- nearest
6. Customers are asked to keep their receipts _____ they need to return an item.
- in case
- even though
- as soon as
- whereas
7. The director recommended that the proposal _____ revised before Friday.
- is
- was
- be
- being
8. Because of heavy traffic, the delivery arrived _____ than expected.
- late
- later
- latest
- lately
9. The company is looking for candidates who have experience _____ international clients.
- to
- at
- with
- for
10. Mr. Chen has worked for the firm _____ 2019.
- for
- since
- during
- from
Part 6 — Text Completion
Choose the best answer for each blank.
Subject: Office Renovation
The second-floor offices will be renovated next month. Work is scheduled to begin on June 3 and should be completed within three weeks. During this period, employees will be temporarily relocated to the third floor. Please remove all personal belongings from your desks before the renovation _____ (11).
We apologize for any inconvenience this may cause. The renovated offices will provide more meeting space and improved lighting, _____ (12) will make the work environment more comfortable. Employees who have questions should contact the facilities department. We appreciate your _____ (13) while the work is being completed.
Please note that the renovation schedule may change _____ (14) unexpected construction delays.
11.
- begins
- beginning
- began
- begin
12.
- who
- which
- where
- what
13.
- cooperate
- cooperation
- cooperative
- cooperating
14.
- because
- due to
- despite
- although
To: Sales Department
Subject: Client Presentation
Thank you for preparing the materials for next week's client presentation. I have reviewed the slides and made a few suggestions. Please check the revised file and make any necessary changes before sending it to the client. The presentation is expected to last approximately 30 minutes, so we should avoid including information that is not directly _____ (15) to the client's project.
15.
- relevant
- relevance
- relevantly
- relate
Part 7 — Reading Comprehension
Read each text and answer the questions.
The fitness center will be closed from Monday, July 8 through Wednesday, July 10 for equipment maintenance. Members may use the fitness center at the Riverside location during this period at no additional charge. Regular hours will resume on Thursday, July 11. We apologize for the inconvenience.
16. Why will the fitness center be closed?
- For a staff meeting
- For equipment maintenance
- For a holiday
- For a membership event
17. What can members do during the closure?
- Receive a refund
- Use the Riverside location
- Borrow fitness equipment
- Extend their memberships
18. When will regular hours resume?
- Monday, July 8
- Wednesday, July 10
- Thursday, July 11
- Friday, July 12
To: All Employees
From: Human Resources
Subject: Professional Development Workshop
A workshop on business communication will be held on August 15 from 9:00 a.m. to noon in Conference Room B. The session will focus on writing clear e-mails, handling difficult conversations, and giving concise presentations. Because seating is limited to 25 participants, employees must register through the company training portal by August 8. Participants should bring a laptop.
19. What is the workshop mainly about?
- Computer programming
- Business communication
- Project management
- Customer service
20. Why must employees register by August 8?
- The room is difficult to find
- The instructor is unavailable later
- The number of participants is limited
- The training portal will close
- A printed report
- A notebook only
- A laptop
- A presentation projector
To: Mark Lewis
Subject: Delivery Schedule
Hi Mark,
The supplier has informed us that the shipment of office chairs will arrive on Tuesday rather than Monday. Since the installation team is scheduled to begin work Tuesday morning, could you ask them to move the installation to Wednesday afternoon? The supplier has confirmed that all 48 chairs will be delivered by noon Tuesday.
Thanks,
Olivia
22. What has changed?
- The number of chairs
- The delivery date
- The supplier
- The installation location
23. When will the chairs arrive?
- Monday morning
- Monday afternoon
- Tuesday by noon
- Wednesday afternoon
24. What does Olivia ask Mark to do?
- Contact the supplier
- Order more chairs
- Change the installation schedule
- Inspect the shipment
Brightline Solutions is seeking a full-time Customer Support Specialist. The successful candidate will respond to customer inquiries by phone and e-mail, maintain accurate account records, and coordinate with the technical team when problems require additional assistance. Applicants should have at least two years of customer-service experience and strong written English skills. The position is based at our downtown office. Applications must be submitted online by September 20.
25. What is one responsibility of the position?
- Designing software
- Maintaining account records
- Managing company finances
- Training engineers
26. What experience is required?
- At least two years in customer service
- Five years in technical support
- One year in accounting
- Three years in sales
- By mail
- In person
- By telephone
- Online
The Green Market will offer a 15% discount on all household cleaning products from September 12 to September 18. The discount applies automatically at checkout and cannot be combined with other promotional offers. Customers who spend more than $75 during the promotion will also receive a reusable shopping bag while supplies last.
28. What products are discounted?
- All food products
- Household cleaning products
- Reusable bags
- Personal electronics
29. How is the 15% discount applied?
- With a coupon
- After contacting customer service
- Automatically at checkout
- By using a membership card
30. What will some customers receive?
- A second discount
- A free reusable shopping bag
- A gift card
- Free delivery
Answer Key — Corrigé
1. A — by
2. B — more efficient
3. A — because
4. B — additional
5. B — nearly
6. A — in case
7. C — be
8. B — later
9. C — with
10. B — since
11. A — begins
12. B — which
13. B — cooperation
14. B — due to
15. A — relevant
16. B — equipment maintenance
17. B — use the Riverside location
18. C — Thursday, July 11
19. B — Business communication
20. C — The number of participants is limited
21. C — A laptop
22. B — The delivery date
23. C — Tuesday by noon
24. C — Change the installation schedule
25. B — Maintaining account records
26. A — At least two years in customer service
27. D — Online
28. B — Household cleaning products
29. C — Automatically at checkout
30. B — A free reusable shopping bag